Hong Kong's Food and Environmental Hygiene Department (FEHD) held its Outstanding Toilet Attendant Award Presentation Ceremony on November 10, 2026, recognising six frontline staff — three men and three women — for their daily cleaning and management work. The attendants serve at public toilets in Southern, Tsuen Wan, Kowloon City, Wan Chai, Kwun Tong and Sha Tin districts. Director of Food and Environmental Hygiene Albert Yuen presented the awards and said clean public toilets affect residents' quality of life and shape visitors' impression of the city.
The department said it has been refurbishing facilities and applying technology to daily management. It plans to expand the Smart Public Toilet System, which uses Internet of Things sensors to monitor odour in real time, to 50 public toilets, and to extend the Smart Accident Detection System, which detects falls and abnormal prolonged inactivity, to about 40. It also cited a Nanobubble Ozone Generation System for heavily used toilets and ATP luminometers to assess surface hygiene.
The FEHD said it is continuing to separate public toilet management from street cleansing contracts, procuring the services independently in more districts. New contracts require attendants to hold relevant training and recognised qualifications, and the department said over 1,800 trainees have completed the training. At the Ombudsman's Awards Presentation Ceremony 2026, an FEHD cross-sectional team received the Team Award for a project on using new technologies and an optimised inspection system to improve public toilet services.



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