The Planning Inspectorate has published a recording and a summary of questions and answers from a webinar for local planning authorities (LPAs) on the Manage your appeals service, according to a news story dated 4 November 2026. The session followed the introduction of Written Representations Part 1 appeals and growing use of the digital service for planning and enforcement appeals.

The webinar covered the Part 1 process, including which application types may follow the expedited route and the information LPAs must provide through the questionnaire. It also demonstrated enforcement appeal journeys, including appeals with multiple appellants, where the service creates a lead appeal for the first named appellant and linked appeals for others. Under the two-step statement submission, LPAs submit statement text first, with an optional document upload afterwards; no email is needed. Case notifications go only to a user's primary email address, and the Inspectorate recommends individual accounts rather than shared inboxes. It noted that some potentially sensitive document types are not shared automatically with appellants through the appeal service, while LPAs must continue to share the questionnaire and documents with them.

The article describes work with the Ministry of Housing, Communities and Local Government and software suppliers to improve exchange of appeal information and documents between local authority systems and the Inspectorate, aiming to reduce manual input and improve data quality. It also lists planned improvements to case search, filtering and user management. Questions about individual appeals should go to the relevant case team.