The UK Trade Remedies Authority (TRA) published a research report on 5 October 2026 prepared by the independent agency Savanta, evaluating the TRA's investigation process. The findings drew on anonymised survey responses and semi-structured interviews with external stakeholders and staff, and the agency set out five recommendations for the TRA.
The recommendations cover personalised plain-English onboarding with named contacts, evidence requests and deadlines tailored to each organisation's size and capacity where possible, more regular and proactive progress updates, accessibility improvements to the digital platform, and expanded staff training including scenario-based exercises. The TRA said it had previously committed to acting on stakeholder feedback, particularly on upgrading its digital Trade Remedies Service platform and strengthening business engagement, and that it launched an updated platform in June 2026.
The TRA said it had received its first strategic steer from the UK Government, issued in December 2025, asking it to be more accessible, assertive and agile, and that its three-year plan reflects that steer.


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