The Regulator of Social Housing published regulatory judgements for 10 landlords on 30 September 2026. Two local authorities received a C3 consumer grade following inspection: Nuneaton and Bedworth Borough Council in Warwickshire and Thanet District Council in Kent. In both cases the regulator described serious failings in delivering the consumer standards.

At Nuneaton and Bedworth, the RSH identified significant improvement needs, particularly in repairs, health and safety, and transparency and accountability, including a failure to communicate material issues to the regulator promptly. It also found weaknesses in meeting tenants' diverse needs and in handling complaints. At Thanet, the most significant issues concerned the quality and condition of homes and a lack of timely or appropriate action to deter and tackle anti-social behaviour; other areas met expectations but weaknesses required further action.

RSH Deputy Chief Executive Kate Dodsworth said the inspections found serious failings affecting tenants, and that landlords would be held to account where standards fall short. Two housing associations, Greatwell Homes Ltd and North Star Housing Group, received C1 grades on first grading, and Paragon Asra Housing Limited was upgraded to C1 from C2. Five landlords received a C2 following inspection.