Around 20,000 people had used the Department for Work and Pensions' Work Hub "Build a CV" tool since its June 2026 pilot launch, and some 16,000 had used the platform's AI Work Assistant, according to a DWP press release dated 25 September 2026. The free digital platform also offers job search and application help, interview preparation and training information.

Minister for Innovation, Fraud and Data Lilian Greenwood said the CV tool had helped users showcase their skills. DWP said the AI tool does not replace jobcentre career support and that requirements for Universal Credit claimants in the Intensive Work Search group are unchanged. The release cited a Work Coach in Bognor Regis and a jobseeker who credited the CV builder with improving employer responses.

The announcement links the platform to a wider £2.5 billion package intended to create almost one million work and training opportunities for young people. Recruitment and Employment Confederation campaigns director Shazia Ejaz said the organisation supports using technology to make hiring faster and fairer, with safeguards.