The Hospital Authority said in a September 24 statement that 15 Family Medicine Clinics were planned to provide public holiday family medicine outpatient services on September 26, the public holiday following the Mid-Autumn Festival, from 9am to 1pm. The clinics listed were spread across Hong Kong Island, Kowloon and the New Territories.

Patients could book through the telephone appointment system, the eHealth mobile application or the “Book FMC” function in the “HA Go” application, the spokesperson said. The statement advised people to maintain personal and environmental hygiene during the holiday, and said those with respiratory symptoms should wear masks and seek medical advice promptly.

The spokesperson urged non-emergency patients to avoid Accident and Emergency services and instead use family medicine clinics, private doctors or 24-hour private hospital outpatient services. The statement also encouraged eligible people, especially high-risk groups, to receive seasonal influenza vaccination early. It pointed to the Health Bureau's Primary Care Directory for information on choosing a family doctor and clinic services.