An investigation by the UK's Fair Work Agency has secured more than £107,000 for domiciliary care workers who were not properly reimbursed for mileage incurred while carrying out their duties. The case followed information received by the agency's contact centre, according to a government press release published on 10 November 2026.

The agency worked with the employer to review its mileage arrangements. The company recognised that staff, including former employees, had been underpaid and took steps to rectify this. The total amount identified for repayment is £107,935.96, comprising £61,343.93 for workers at the Mansfield branch and £46,592.03 for workers at the Northampton branch. The organisation also raised its mileage reimbursement rate from 5p per mile to 40p per mile for 2026.

A Fair Work Agency spokesperson said the outcome would make a significant difference to the workers affected and demonstrated the importance of ensuring employees receive the pay and entitlements they are owed. The agency said it would continue working with employers and workers to improve compliance, raise awareness of employment rights and help create fairer workplaces.