People across England can access free careers information, advice and guidance through Jobcentres alongside employment support, the Department for Work and Pensions said in a 6 October 2026 press release. Around 500 qualified careers advisers have joined the department as the National Careers Service is merged into it, bringing support previously offered by that service under one roof. The support is available to everyone regardless of whether they claim benefits, the department said, online, by phone or through face-to-face appointments. The release said face-to-face appointments at Jobcentres would be available later that month.

Advisers were to focus in-depth guidance on people facing greater barriers to working or learning, including young people not in education, employment or training, those under 18 not in school or college, and disabled people, according to the release. It described the change as part of wider reforms, citing £2.5 billion of youth employment support and £3.5 billion of investment in employment support for disabled people and those with long-term health conditions.

The release presented the careers offer as a step toward a new Jobs and Careers Service intended to be more personalised and digitally advanced. It said the department's Work Hub tool, an AI work assistant, was also being developed.